Refund Policy

Paid exams and exam series ("digital content") on Examiners.in grant access instantly on successful payment. Because access is granted immediately, purchases are final and non-refundable except as described below.

You may be eligible for a refund if:

• You were charged for a purchase that did not grant access to the exam or series (a technical failure on our end).
• You were charged more than once for the same purchase.
• An institute removes or unpublishes a paid exam/series you purchased before you have attempted it.

Refunds are not available once you have started an attempt on a purchased exam, or for change-of-mind requests.

Contact us within 7 days of the purchase with your order/invoice details. Approved refunds are processed to the original payment method via Razorpay within 5-7 business days.

Self-serve ad boost budgets are charged in full at the time of purchase. Unspent budget on a campaign you cancel before it starts serving may be refunded at our discretion; spend already delivered (impressions/clicks already served) is non-refundable.

For refund requests or questions about this policy, use the contact option on the institute's page, or reach out via the support channel listed in our Terms of Service.